SHIPPING, RETURNS AND EXCHANGES
SHIPPING POLICY
- Delivery time may be affected by local governments.
-
Your order will arrive between 4-5 business days in America. For Europe, it will take between 5-10 business days.
RETURN POLICY
- The return cost is $15 per parcel, deducted from your final refund amount.
- Items must be returned within 14 days of receipt. Anything returned outside of this period constitutes final sale.
- The goods must be returned new, unused, with all the garment tags still attached, with their original packaging.
- Goods must be returned in the same condition as they were received.
- Duties associated with the return are the responsibility of the customer.
- All correctly returned items will be credited as a refund to the original purchaser’s credit card. Please note that the original shipping charge is non-refundable. Similarly, any customs duties you will have borne to receive your order are non-refundable.
- The following may not be returned: SALE ITEMS
- Please note that we monitor the number of returns made by customers and continued returns in breach of our T&Cs will be flagged and may, at our discretion, lead to future returns being refused.
- To return merchandise, please send the request to info@tintalatinatl.com
EXCHANGE POLICY
- FREE of charge
- Items must be exchanged within 14 days of receipt. Anything returned outside of this period constitutes final sale.
- To exchange merchandise, please send the request to info@tintalatinatl.com