SHIPPING, RETURNS AND EXCHANGES

SHIPPING POLICY

 

  1. Delivery time may be affected by local governments.
  2. Your order will arrive between 4-5 business days in America. For Europe, it will take between 5-10 business days.

RETURN POLICY

 

  1. The return cost is $15 per parcel, deducted from your final refund amount.
  2. Items must be returned within 14 days of receipt. Anything returned outside of this period constitutes final sale.
  3. The goods must be returned new, unused, with all the garment tags still attached, with their original packaging.
  4. Goods must be returned in the same condition as they were received.
  5. Duties associated with the return are the responsibility of the customer.
  6. All correctly returned items will be credited as a refund to the original purchaser’s credit card. Please note that the original shipping charge is non-refundable. Similarly, any customs duties you will have borne to receive your order are non-refundable.
  7. The following may not be returned: SALE ITEMS
  8. Please note that we monitor the number of returns made by customers and continued returns in breach of our T&Cs will be flagged and may, at our discretion, lead to future returns being refused.
  9. To return merchandise, please send the request to info@tintalatinatl.com

EXCHANGE POLICY

  1. FREE of charge
  2. Items must be exchanged within 14 days of receipt. Anything returned outside of this period constitutes final sale.
  3. To exchange merchandise, please send the request to info@tintalatinatl.com